Help Center

The team at Fritz is here to help. Please get in touch with us if you have questions about the product, your app, or just want to provide feedback.

Here are the best ways to reach us:

Chat

You’ll see a circle with a chat icon in the lower right-hand corner of this site. When someone is online and available, you’ll see the option to start a chat. Otherwise, you can leave a message and we’ll respond to you via email as soon as possible, usually within a few hours.

Email

Contact: help@fritz.ai

This address is monitored between 9am-7pm US Eastern Time. You can expect a response within 12 hours, and usually much faster than that.

Slack

Join: Heartbeat by Fritz

Our Slack community is open to you and other mobile machine learning experts and enthusiasts. The #help channel is available 24/7 for your questions. If you have an immediate product support request, we recommend using email for a dedicated response.